After submitting your information, KYC is usually approved or denied by our third-party clearance service between 24 to 48 hours. If you do not receive an email or communication from us after that timeframe, feel free to call our office at (424) 312-9796 to check on the status.
When you're ready to purchase, please have your wallet of choice set up and ready with your wallet address. At this time, we only offer Bitcoin. Even though Ethereum is very popular, we do not offer it due to the high associated fees.
Contact our office to connect with an exchange representative who will provide further instructions.
KYC stands for "Know Your Customer". This is a simple process, similar to a background check, where a client provides information to verify their identity, and also identify any potential fraud concerns or history of illegal activity. Information that needs to be provided can include:
Our first priority is the safety of our clients and our exchange. Completing the KYC process is mandatory before any Cryptocurrency transactions take place with Crypto Blockchain Plug or our exchange, The Bitcoin Banq.